Providing health and community services to the Upper Murray area Acute care, medical clinic and other hospital services Working in the community, with the community Residential care, retirement village and hostel Proudly supporting the Upper Murray area

Upper Murray Health & Community Services

Posted in General, at Aug 31, 2017 by admin

Accreditation Success at Corryong Health

Corryong Health underwent National Accreditation on the 29th and 30th August and passed with flying colours. CE/DON Maxine Brockfield said. There are 10 National Safety and Quality Health Service Standards. These standards were developed by the Australian Commission on Safety and Quality in Health Care in conjunction and collaboration with other jurisdictions, technical experts and a wide range of stakeholders, including health professionals, patients and consumers. We undertake full accreditation every 3 years and mid-term review every 18 months.

The primary aims of the standards and accreditation are to protect the public from harm and to improve the quality of health service provision. “At Corryong Health we apply these standards in all areas of our organisation from community services to the acute and residential care areas. It also incorporates how the ancillary services of hospitality, administration, domestic services and maintenance fit into this quality system”, Maxine went on to say. Our wonderful result is due to the collaborative effort of all these areas, and I am proud of the way they have all contributed to our success.

We are awaiting confirmation that we have met with merit the second standard “Partnering with Consumers.” Merit is the highest score in the accreditation process. Corryong Health has a strong relationship with our community and consumers. We have a very active and diverse Community Health Advisory Group (CHAG) who assist us with community consultation and ensure that our publications are consumer friendly. They also played a vital role in our name change and the logo that was chosen. Students from the Lacey Centre at Sacred Heart School also assist us each week with activities at Mittamatite Lodge, Meals on Wheels, Foodshare and participating in a specialised gym program. We also get valuable feedback through our residents and relatives meetings as well as through our compliments and complaints system. All this advice and feedback from consumers has helped to shape the Health Service that we have become and we thank the community for this.

In the following months we will be reviewing our service plans and developing our next 2018 to 2022 corporate plan, this includes the services we deliver through Corryong Health. We will be liaising with the community and our consumers to ensure that we deliver   a responsive health service to our community and continue to provide this at the highest standard that we can.